Our London-based helpdesk is here to deliver exceptional IT support with a personal touch. Whether it’s fleet deployment, server issues, or on-site technical support, our dedicated team is ready to assist you with quick, effective solutions.

Helpdesk services

Whether by call, email, or even in person, Tech Ahoy’s structured ticket desk makes it easy for you to flag issues, track tasks, and get the help you need, when you need it. Challenges such as:

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Hardware Issues

We provide expert assistance with hardware problems, including connectivity issues, hardware failures, and malfunctioning devices. We quickly diagnose and resolves these issues, ensuring your equipment functions smoothly and minimizing any disruption.

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Software Troubleshooting

We can assist with software-related issues, including application errors, crashes, and compatibility problems. Our experts swiftly diagnose and resolve these issues, ensuring your software runs efficiently and your workflow remains uninterrupted.

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Password Management

Whether you use a password manager or not. We can assist with password resets, account lockouts, and ensuring compliance with password policies, helping to maintain the security and accessibility of your accounts.

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Internet Connectivity

We’re experts at diagnosing internet connection problems, including DNS issues and slow network speeds. Our team quickly identifies and resolves these issues, ensuring a reliable and efficient online experience for your organization.

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Email Setup and Configuration

We can help with setting up email accounts, configuring email clients, and troubleshooting email-related issues. We ensure that your email system is set up correctly and runs smoothly, allowing for seamless communication within your organization.

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File Management

Tech Ahoy offers comprehensive support for file management, including file organization, file sharing, setting permissions, and data backup. No matter your chosen workspace, we ensure your files are well-organized, secure, and easily accessible.

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Mobile Device Support

Take the pain out of configuring your mobile devices, troubleshooting apps, and resolving mobile connectivity issues. Our support ensures your mobile devices function seamlessly and stay connected, enhancing your productivity on the go.

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Printing and Scanning

We can troubleshoot your printer and scanner connectivity issues, print queue problems, and print quality concerns. Our team ensures your printing and scanning devices operate smoothly, minimizing disruptions and maintaining high-quality output.


Get in touch

Drop us a line at 020 3422 0022, or pop your details in below. One of our friendly crew members will be in touch with you in no time!

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